Privacy
Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, phone number, and business information
• Information submitted through contact forms, consultations, or service requests
• Payment information (processed securely through third-party processors)
• Communication preferences and interaction history

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent, and interaction patterns
• Referral sources and search terms used
• Geographic location (country/region level)

2. How We Use Your Information

We use your information to:

• Provide and improve our business growth services
• Communicate with you about our services and your projects
• Send marketing communications (with your consent)
• Analyze website performance and user experience
• Comply with legal obligations and protect our rights
• Customize content and recommendations based on your interests

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party providers who assist in:

• Payment processing (Stripe, PayPal)
• Email marketing and communication (Mailchimp, SendGrid)
• Analytics and website optimization (Google Analytics, Hotjar)
• Customer support and project management tools

Legal Requirements

We may disclose information when required by law, to protect our rights, or in connection with legal proceedings.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure hosting with regular security updates
• Access controls and employee training
• Regular security audits and vulnerability assessments
• Backup and disaster recovery procedures

5. Your Rights and Choices

Access and Control

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request a copy of your data in a portable format
• Restrict or object to certain processing activities

Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Typically:

• Client data: Duration of business relationship plus 7 years
• Marketing data: Until you opt-out or 3 years of inactivity
• Website analytics: 26 months (Google Analytics default)
• Legal compliance data: As required by applicable laws

7. International Data Transfers

Your information may be processed in countries outside Kenya, including the United States and European Union. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by email or through a prominent notice on our website.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us: